Home / Resources / Warranty Information

Support

Warranty Information

Every Pro-Guide battery and charger carries a free-replacement period, and most carry a pro-rata period after it. Find your product line below, then download the warranty statement that applies to it.

Coverage by product line

Free replacement runs from the date of purchase. Pro-rata coverage begins when the free period ends and is credited against a replacement.

Product lineFree replacementPro rata
All Flooded 12 Month30 Month
Starting AGM (MX Line) 18 MonthN/A
Deep Cycle AGM 24 MonthN/A
Lithium Deep Cycle 60 Month120 Month
Lithium Starting and Electronics 36 Month120 Month
Chargers 24 Month48 Month
Gas Golf Cart 12 MonthN/A
Motive Deep Cycle 12 MonthN/A
Motive Deep Cycle 6, 8, 12VE/VX 24 MonthN/A
Golf Chargers 12 MonthN/A

Warranty statements

The full terms for each line, as published.

Pro-Guide Lithium WarrantyDownload PDF Pro-Guide Lithium Golf WarrantyDownload PDF Pro-Guide Nationwide WarrantyDownload PDF

Filing a claim

  1. 1

    Register or locate proof of purchase

    Registered products are on file already — otherwise have your receipt and the battery date code ready.

  2. 2

    Call or email technical support

    Our US-based team diagnoses the fault and confirms which period applies.

  3. 3

    Replacement is authorised

    If the battery is inside its free period we replace it; inside pro rata we credit the unused portion.